Position Summary
The Chief Information Officer (CIO) at Tennessee Wesleyan University is responsible for establishing and executing technology strategy in support of the academic mission of the university, and for ensuring the operational integrity and business continuity of its information systems and technology infrastructure.
This position leads a professional information technology team supporting all data, voice, video, networking systems, cloud and local server infrastructure, software applications, data management, IT business processes, and instructional technology across multiple campuses. It is instrumental in leading the University in compliance with all state and federal statutory requirements, including the Gramm-Leach-Bliley Act (GLBA).
As an enterprise leader, the Chief Information Officer works closely with the President and Vice President for Financial Affairs to establish and execute a university-wide technology strategy. The position reports directly to the Vice President for Financial Affairs.
Required Experience, Skills, and Education
• Bachelor’s degree required, advanced or terminal degree preferred.
• Strong leadership skills with a demonstrable record of success in higher education.
• Knowledge of contemporary and forward-looking information technology strategies and solutions, including networks, network design, voice and data applications, desktop computers, mobile device management, IOT, reporting tools, and database administration.
• Knowledge of emerging trends and best practices working with administrative and instructional technology in higher education.
• Knowledge and commensurate expertise and experience with higher educational state and federal regulatory compliance.
• Experience with software, network administration, and internet applications; Specific experience in higher education ERP and information systems, with experience in Jenzabar (ERP) and Sakai (LMS) products preferred.
• Demonstrable experience planning, implementing, and supporting systems in a complex, shared governance educational environment, including business process analysis and design.
• Excellent verbal and written communication, project management, customer service, and leadership skills.
• Expected to inculcate and foster a collegial working environment conducive to transparency, collaboration, servant leadership, and growth mindset.
Duties and Responsibilities
The Chief Information Officer is responsible for all aspects of technical strategy and support for IT systems, hardware, software, and applications.
• Coordinate relationships with third party IT vendors.
• Oversee all IT-related infrastructure.
• Recruit, manage, and develop professional IT staff, ensuring that all possess contemporary skills and knowledge in their respective fields.
• Prepare and monitor an annual operational IT budget.
• Provide strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the university.
• Oversee upgrades and other maintenance requirements.
• Ensure the reliability and resiliency of technology systems, hardware, software, and applications that support student learning, university operations, and faculty research.
• Develop, communicate, and lead IT strategic initiatives to ensure that Tennessee Wesleyan University maintains and updates its IT infrastructure to remain competitive in the furtherance of the academic mission and vision of the college, in support of exceptional technology experiences across all university campuses.
• Create strategies and tactics for risk mitigation, business continuity, and emergency disaster recovery planning; and
• Perform other duties and responsibilities as assigned by the Vice President for Financial Affairs and the President.
Interested applicant’s should submit a cover letter, resume/cv, and list of professional references to hr@tnwesleyan.edu. Applications will be reviewed upon arrival until the position has been filled.
