Position Summary

The Director of Student Belonging & Leadership Development serves as a key leader in the university’s grant-funded initiative to improve student persistence, engagement, sense of belonging, and degree completion. Reporting to the Executive Director of Student Success & Retention, this position designs, implements, and assesses high-impact programs that support students at critical transition points throughout their academic journey, from entry into the institution through progression into the upper division.

In addition to leading student engagement and leadership initiatives, the Director serves as a Success Coach, providing individualized support to students experiencing academic, social, or personal challenges that may impact persistence. Through proactive outreach, goal setting, accountability planning, and resource connection, the Director helps students navigate barriers, strengthen their engagement with the university community, and achieve their academic goals.

The Director carries dual responsibility for developing a comprehensive student leadership development program and coordinating retention-focused programming at key inflection points in the student lifecycle, including new student orientation, welcome events, and sophomore-year success initiatives. This position collaborates extensively with Student Affairs, Academic Affairs, and other campus partners to foster an inclusive and supportive campus environment that promotes student success and belonging.

Qualifications:

· Bachelor’s degree required; master’s degree preferred in Higher Education, Counseling, Student Affairs, or a related field.

· One to three years of experience in student success, higher education, counseling, or a related field.

· Strong interpersonal, presentation, and communication skills.

· Experience developing and facilitating workshops, presentations, or educational programming.

· Preferred experience working with student engagement and retention technologies.

Interested applicants can send a cover letter, resume/cv, and list of 3 professional references to [email protected].

Position Summary

The Director of Career & Professional Development serves as the institution’s primary student-facing career development professional, advancing career readiness and professional preparation for students across all academic disciplines. This grant-funded position delivers comprehensive career advising, coaching, and professional development services that support students from initial career exploration through post-graduation transition.

Reporting to the Executive Director of Student Retention and Success, the Director provides individualized career coaching, develops and facilitates campus-wide career programming, collaborates with faculty to integrate career readiness into the curriculum, and manages key career development resources and technologies. This position plays a critical role in fostering a campus culture where career preparation is recognized as an essential component of student success and degree completion.

The Director also serves as a Student Success Coach, supporting holistic student development and contributing to the institution’s retention, engagement, and student success initiatives.

Qualifications:

· Bachelor’s degree required; master’s degree preferred in Higher Education, Counseling, Student Affairs, Human Resources, Business, Communications, Career Development, or a related field.

· One to three years of experience in career services, workforce development, student success, higher education, counseling, or a related field.

· Strong interpersonal, presentation, and communication skills.

· Experience developing and facilitating workshops, presentations, or educational programming.

· Preferred experience working with career management systems, student engagement technologies, or digital credentialing/badging platforms.

Interested applicants can send a cover letter, resume/cv, and list of 3 professional references to [email protected].

Position Summary

The Director of Institutional Effectiveness & Research leads the development, management, and continuous improvement of the institution’s data infrastructure, reporting systems, and analytics capabilities. This position is responsible for enhancing institutional data capacity, supporting evidence-based decision-making, improving student success monitoring, and ensuring accurate reporting of enrollment, retention, completion, and post-graduation outcomes.

The Director collaborates closely with Information Technology, Student Services, Academic Affairs, and institutional leadership to strengthen data governance, automate reporting processes, and promote a culture of data-informed decision-making.

Essential Duties and Responsibilities

Institutional Data Management

· Lead institutional research, effectiveness, assessment, and reporting activities.

· Conduct comprehensive reviews of existing data systems, workflows, and reporting processes to identify improvement opportunities.

· Develop and maintain data dictionaries, metadata standards, and documentation for institutional datasets.

· Establish and monitor data quality standards, validation procedures, and data governance practices.

· Ensure compliance with FERPA and other applicable regulations governing institutional data.

Data Systems and Infrastructure

· Manage and utilize institutional data systems, including Student Information Systems (SIS), Learning Management Systems (LMS), Customer Relationship Management (CRM) platforms, and degree audit tools.

· Design and implement system enhancements, automated data feeds, reporting dashboards, and standardized reporting processes.

· Reduce manual data processing through workflow redesign and automation initiatives.

· Collaborate with Information Technology staff to optimize institutional data architecture and integrations.

Student Success Analytics

· Develop and maintain dashboards that monitor student progression, retention, completion, and graduation outcomes.

· Track and analyze key student success milestones, including:

o Program entry

o Credit accumulation thresholds

o Gateway course completion

o Term-to-term persistence

o Graduation eligibility

o Credential completion

· Develop risk indicators and predictive reporting tools to support student success initiatives.

· Produce regular reports for leadership, faculty, advisors, and academic departments.

Reporting and Institutional Research

· Prepare institutional reports for internal stakeholders and external agencies.

· Develop and maintain a standardized reporting calendar for enrollment, retention, completion, equity, and student success metrics.

· Create data briefs and executive summaries that communicate key findings and trends.

· Support strategic planning, accreditation, grant reporting, and institutional effectiveness initiatives through data analysis and reporting.

Post-Graduation Outcomes Assessment

· Establish and maintain processes to track graduate outcomes, including employment, transfer, licensure, and continuing education.

· Utilize sources such as the National Student Clearinghouse, workforce data, surveys, and other available resources to assess student outcomes after graduation.

· Analyze and report post-completion outcomes to institutional leadership and stakeholders.

Data Literacy and Stakeholder Engagement

· Provide training and support to faculty, staff, and administrators on the use and interpretation of institutional data.

· Promote effective use of dashboards, metrics, and reports across the institution.

· Develop tools and resources that make institutional data accessible and actionable for decision-makers.

· Facilitate collaboration among Institutional Research, IT, Student Services, and Academic Affairs.

Required Qualifications

· Master’s degree in Higher Education, Educational Research, Statistics, Data Analytics, Public Administration, Information Systems, Social Sciences, or a related field.

· Three to five years of progressively responsible experience in institutional research, data analytics, higher education assessment, or related fields.

· Experience working with higher education data systems and reporting platforms.

· Strong knowledge of quantitative and qualitative research methodologies.

· Demonstrated experience preparing reports and dashboards for leadership and external stakeholders.

· Knowledge of FERPA and institutional reporting requirements.

· Advanced analytical, organizational, and problem-solving skills.

Preferred Qualifications

· Experience with Title III grant reporting and compliance.

· Experience with business intelligence tools such as Power BI, Tableau, or similar platforms.

· Knowledge of predictive analytics and student success metrics.

· Experience managing cross-functional projects and system improvement initiatives.

· Familiarity with SQL, data visualization, and data automation tools.

Knowledge, Skills, and Abilities

· Data management and governance

· Institutional research methodologies

· Statistical analysis and reporting

· Dashboard development and business intelligence tools

· Project management and process improvement

· Effective written and verbal communication

· Training and facilitation skills

· Ability to translate complex data into actionable information for diverse audiences

· Ability to build collaborative relationships across departments

Reports To: Vice President for Institutional Effectiveness and Research

Employment Status: Full-Time, Exempt. This position is being funded through a federal Title III grant for five years.

Work Environment: Primarily office-based with regular interaction across academic and administrative departments. Occasional attendance at institutional meetings, training events, and conferences may be required.

Interested applicants can send a cover letter, resume/cv, and list of 3 professional references to [email protected].

Position Summary:

The TWU and Holston Conference Archivist (Part-Time) works at the direction of the Holston Conference and Tennessee Wesleyan University.

Under supervision of the Merner Pfeiffer Library Director, The Archivist organizes, curates, preserves, and otherwise maintains the archive’s physical and digital collections; provides reference services to TWU faculty, staff, students, and the general public; participates in outreach events and programs; and performs other duties as assigned to support the needs of the library. This position may require occasional supervisory work, travel, irregular shifts, and/or weekend hours.

Primary Tasks and Functions:

· Organize, curate, and preserve the Holston Conference Archives (HCA) and Tennessee Wesleyan University (TWU) collections of historic books, documents, objects, and media.

· Acquire, prepare, and classify new physical and digital materials.

· Review and update catalog records for accuracy.

· Provide reference assistance to users of the HCA and TWU archives, including TWU faculty, staff, students, and the public.

· Contribute to the development of library policies and finding aids.

· Prepare annual reports.

· Communicate and collaborate with archives partners, including the Holston Conference Commission on Archives and History and the Digital Library of Appalachia.

· Collaborate with TWU faculty to complete research projects and create opportunities for student involvement in the archives.

· Manage student assistants and/or interns as assigned.

· Create interest in the archives via social media, LibGuides, and other digital means; participate in TWU and/or HCA outreach initiatives and events.

· Perform other administrative, clerical, instructional, and/or professional development work as assigned to support the needs of the library.

Preferred Qualifications:

· A master’s in library science (MLS/MLIS), archival studies, or comparable ALA-accredited graduate degree.

· Prior library and/or archives experience.

· Familiarity with OCLC products, including WMS, WorldCat, and CONTENTdm.

· Strong computer skills, including prior experience with digital collections management.

· Excellent attention to detail and organizational skills.

· Ability to work both individually and as part of a team.

· Commitment to the preservation and conservation of historic materials.

Interested candidates should send a cover letter, resume/cv, and list of professional references to [email protected].