Summary: The Director of Career and Leadership Development provides a variety of career services to students and alumni. The Director will assist students in career exploration, internships, job search skills, and graduate school preparation. This position is also responsible for assisting the variety of programs offered through the Tennessee Wesleyan University Career Development Office.

Reports to: Vice President for Student Life

Responsibilities include, but are not limited to the following:

• Serve as a success coach to assist with the university’s retention efforts
• Create innovative ways to implement the functions of the Career Development Office that are appropriate for our student population
• Develop relationships in the community, in other major cities, and with companies and organizations in order to establish internships and possible job opportunities for Tennessee Wesleyan University students and alumni
• Advise students through the graduate school process, entrance requirements, maintain entrance exam registration and test prep materials
• Assist students with job or career search activities (resume writing workshops, mock interviews, etc.)
• Work with academic departments to strengthen the Internship Program at the university
• Maintain the job announcement system
• Coordinate and oversee on campus Career Fairs for TWU students (major specific or all majors)
• Coordinate with the Alumni Office to develop and maintain the Tennessee Wesleyan University Alumni career network
• Maintain appropriate assessment/evaluation information such as, but not limited to, following the progress of employment and maintaining the data of students up to one year after graduation
• Develop annual goals, objectives, assessment, and updates that support the department mission and contribute to the greater mission of the institution.
• Follow the policies set forth in the appropriate employee handbook and subsequent updates or changes including, but not limited to, travel, professional development, purchasing and reimbursements, etc.
• Foster professional development and compliance
• Oversee the Emerging Leaders Program by identifying participants, developing speaker series, etc.
• Other duties and responsibilities as assigned by the Vice President for Student Life

Qualifications: Masters preferred, Bachelors required, in Higher Education, Student Personnel, Student Development, or related field, and experience in student affairs administration. Experience in career services or human resources is required. Successful candidates will have excellent computer and communication skills, enjoy working with various groups of people, possess the ability to manage multiple projects at one time, be able to maintain confidentiality, and be a team player.

Review of application materials will begin immediately with an anticipated start date of July 2025. Please forward a cover letter, resume, and the names of 3 professional references via email to hr@tnwesleyan.edu.

SUMMARY: The Technical Support Specialist serves as the first point of contact for technical assistance, providing high-quality support to campus users across a range of technologies. This includes computer hardware and software, multimedia devices, multifunction printers, network components, and telephony systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Respond promptly to incoming service requests; evaluate and prioritize tickets to ensure timely resolution.
• Troubleshoot and resolve both basic and advanced issues related to hardware, software, and peripheral devices; perform necessary repairs or coordinate replacements.
• Install, configure, and support client software, hardware, and peripherals used within the institution.
• Independently resolve client-side network and peripheral connectivity issues.
• Collaborate with senior support staff to identify, diagnose, and resolve complex technical problems.
• Maintain clear and consistent communication with clients regarding the status and progress of service requests.
• Track and manage inventory of endpoint devices, hardware, software, licenses, warranties, and lifecycle schedules.
• Adhere to and promote best practices in help desk and service management; support the implementation and maintenance of enterprise-level client management procedures.
• Prioritize tasks effectively while managing multiple assignments in a high-pressure environment with minimal supervision.
• Demonstrate strong customer service skills, organizational abilities, and a collaborative mindset to build and sustain effective relationships with clients and team members.
• Perform other related duties as assigned.

MINIMUM REQUIREMENTS:

• Proficiency in Windows-based enterprise client PC management.
• Excellent written and verbal communication skills.
• Ability to interact professionally and effectively with individuals at all organizational levels.
• Associate degree or equivalent experience required.
• Industry certifications such as CompTIA A+, Network+, and/or Microsoft Certifications are highly desirable.

Interested applicants should send a cover letter, resume, and list of professional references to hr@tnwesleyan.edu. Candidate screening will begin immediately and the position will remain open until filled.

Tennessee Wesleyan University is currently recruiting for a full-time Clinical Counselor in the Office of Student Life. The Counselor will contribute to student success by providing therapeutic mental health services needed.

QUALIFICATIONS:

Education:

• Master’s degree in counseling or related field required, Ph.D./Psy.D. encouraged.

Experience and Training:

• Licensed Professional Counselor in the State of Tennessee, Licensed Psychologist with HSP designation, or LCSW, LMFT in Tennessee.
• Experience working with college or university counseling center preferred
• Experience with Group Work, underserved populations and/or eating disorders is desirable.

Knowledge, Skills, Ability:

• Knowledge of a broad range of personal counseling methods
• Knowledge of and ability to use crisis intervention skills
• Excellent communication skills, both oral and written; strong interpersonal skills
• Ability to take 24 hour/day on-call emergency duty, as needed

ESSENTIAL FUNCTIONS:

• Provides counseling support services for Tennessee Wesleyan University students in a variety of formats and dimensions, including provision of group therapy
• Supports developmental education, as a part of the overall responsibility of Student Life
• Makes off-campus referrals for counseling and psychiatric needs when necessary
• · Maintains confidential, written clinical documentation of counseling sessions
• Follows confidentiality and ethical guidelines of governing licensure board(s)
• Supports training and development for students and employees as it relates to counseling issues
• Effectively communicates and advocates with student’s support network when necessary
• Serves as member of the university’s Care Team
• Supports student self-help and wellness activities
• Supports school-wide events for students such as, but not limited to, move-in weekends, graduation, and family weekends
• Performs other duties as assigned by the Vice President for Student Life

Review of application materials will begin immediately with an anticipated start date of July 2025. Please forward a cover letter, resume, and the names of 3 professional references via email to hr@tnwesleyan.edu.

Accordion Content

Summary: The Executive Director of Student Retention and Success is responsible for the overall direction and coordination of the university’s retention and success efforts. The director plays a critical role in providing students with a seamless transition to the institution. Tennessee Wesleyan seeks an experienced, innovative, creative, professional who demonstrates outstanding interpersonal skills and the ability to work collaboratively with students, parents, and other campus departments.

Reports to: Vice President for Student Life

Responsibilities include, but are not limited to the following:

• Oversees, develops, coordinates, and assesses a comprehensive retention program with the various constituents on campus;
• Collaborates with the faculty and library staff to promote the Learning Commons and campus tutoring services;
• Oversees and coordinates the success coaches within Student Life as part of the university’s retention efforts;
• Oversees and coordinates disabilities services and student accommodations;
• Oversees and coordinates the university’s Care Team;
• Maintains data necessary for federally mandated reports and for internal operational needs such as enrollment statistics, early warnings, and intervention efforts;
• Maintains department program assessment; policy/procedural reviews and program material update;
• Serves as a freshmen advisor and success coach;
• Collaborates with academic leaders with the TWU 101 first year experience course including program concepts and selection/training of instructors;
• Develops and coordinates the new student and transfer student orientation programs and welcome events;
• Selects, trains, evaluates and supervises student orientation leaders;
• Performs other duties as assigned by the Vice President for Student Life.

Primary qualifications: Masters preferred, Bachelors required, in Higher Education, Student Personnel, Student Development, or related field, and experience in student affairs administration. Extensive experience with retention, freshmen experience courses, and student programming preferred. Successful candidates will have excellent computer and communication skills, enjoy working with various groups of people, possess the ability to manage multiple projects at one time, be able to maintain confidentiality, and be a team player.

Review of application materials will begin immediately with an anticipated start date of July 2025. Please forward a cover letter, resume, and the names of 3 professional references via email to hr@tnwesleyan.edu.

Accordion Content

Summary: The Director of Student Involvement is responsible for coordinating and promoting campus events and activities, including community engagement and the service-learning program, and the co-curricular convocation program. Tennessee Wesleyan seeks an innovative, creative, experienced professional who demonstrates outstanding interpersonal skills and the ability to work collaboratively with students, parents, and other campus departments. The position requires some night and weekend duties. 

Reports to: Vice President for Student Life 

Responsibilities include, but are not limited to the following: 

• Serves as a success coach to assist with the university’s retention efforts; 

• Develops, coordinates, and assesses the comprehensive student activities and the co-curricular convocation programs of educational, recreational, social, and cultural events providing opportunities for students’ social engagement and personal growth; 

• Manages effective communication and promotion strategies for Student Life programs and services utilizing print, electronic, and social media resources to ensure that events and activities are well publicized and are reaching the diverse constituencies of the campus community; 

• Cultivates and maintains campus and community partnership to positively promote the institution and the Division of Student Life;  

• Plans and implement the annual Day of Service with local partners and campus constituents; 

• Develops annual goals, objectives, assessments, and updates that support the department mission and contribute to the greater mission of the institution; 

• Maintains student convocation and service records, providing regular reports to various stakeholders; 

• Negotiates, reviews, and finalizes contracts with agents to plan and host campus events; 

• Advises the Student Activities Board; 

• Coordinates the outdoor and recreational sports program and maintains program equipment;  

• Supervises student workers/work scholarship students at the Thunder Fitness Center; 

• Performs other duties as assigned by the Vice President for Student Life. 

Primary qualifications: Masters preferred, Bachelors required, in Higher Education, Student Personnel, Student Development, or related field, and experience in student affairs administration. Experience in planning student events and managing budgets is required. Successful candidates will have excellent computer and communication skills, enjoy working with various groups of people, possess the ability to manage multiple projects at one time, be able to maintain confidentiality, and be a team player.   

Review of application materials will begin immediately with an anticipated start date of July 2025. Please forward a cover letter, resume, and the names of 3 professional references via email to hr@tnwesleyan.edu. 

Summary: The Director of Residence Life and Family Relations is responsible for the overall direction and supervision of the 350-student residence life operation and enhancing the summer camps and conferences program. Supervising eleven resident assistants, the Director plays a critical role in shaping students’ out of classroom learning opportunities. Tennessee Wesleyan seeks an innovative, creative, experienced professional who demonstrates outstanding interpersonal skills and the ability to work collaboratively with students, parents, and other campus departments. The position requires some night and weekend duties.

Reports to: Vice President for Student Life

Responsibilities include, but are not limited to the following:

• Serves as a success coach to assist with the university’s retention efforts;
• Select, train, evaluate and supervise paraprofessional staff in the residence halls;
• Engage paraprofessional staff in the development of programming for resident students;
• Oversight of complaint resolution process for residence life;
• Manage and participate in: daily operation of residence halls; room assignments for new and returning students; check-in and check-out; room and damage billing;
• Maintain data necessary for federally mandated reports and for internal operational needs such as housing trends, occupancy reports and resident satisfaction;
• Maintain department program assessment; policy/procedural reviews and program material update;
• Oversees areas budget, key/ID access control and facilities issues;
• Oversees summer camps and conferences;
• Oversees parent/family relations including monthly newsletters and Family Weekend;
• Assist with crisis intervention;
• Performs other duties as assigned by the Vice President for Student Life.

Primary qualifications: Masters preferred, Bachelors required, in Higher Education, Student Personnel, Student Development, or related field, and experience in student affairs administration. Experience in planning student events and managing budgets is required. Successful candidates will have excellent computer and communication skills, enjoy working with various groups of people, possess the ability to manage multiple projects at one time, be able to maintain confidentiality, and be a team player.

Review of application materials will begin immediately with an anticipated start date of July 2025. Please forward a cover letter, resume, and the names of 3 professional references via email to hr@tnwesleyan.edu.