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Staff Opportunities

Advancement Coordinator

Overview: This position is responsible for providing support to the university’s alumni and advancement department.

Required Skills: This position requires a high level of professionalism, integrity, confidentiality, attention to detail and accuracy. Experience in a fundraising office is helpful. The ability to steward good relationships with donors and other internal and external constituents, often while solving problems, is critical. Excellent writing skills and an aptitude in accounting/financials are also required. Positive attitude and professional manner are necessary. Associates Degree or higher required.

Additional Required Computer Skill Set:

  • Strong knowledge of Microsoft office, particularly Word and Excel
  • A knowledge of or a demonstrated ability to learn Jenzabar, the university’s database system

Responsibilities: 

  • Ensure that biographical, financial and other information relating to prospect research and donor stewardship is filed appropriately (electronic and hard copy)
  • Develop written or video features on alumni, donors and friends of the University for use in Arches Magazine or electronic media
  • Conduct prospect research on individuals, foundations and corporations in relation to visits or proposals as required.
  • Manage portfolio of donors.
  • Maintain content for Advancement website and assist in Social Media posts
  • Event planning and implementation (i.e. Scholarship Appreciation Luncheon, donor receptions, dedication ceremonies)
  • Develop and assist with the creation of reports, minutes, correspondence and documents.
  • Handle telephone calls, correspondence and substantial mailings
  • Assist the Vice President for Advancement with monthly and annual report generation and statistics that monitor data integrity
  • Manage filing and record keeping
  • Generation of donor proposals
  • Assume other responsibilities as needed, supporting the advancement and alumni relations team

Interested applicants should send a cover letter, resume, list of 3 professional references, and a link to work portfolio to kfulbright@tnwesleyan.edu.

Tennessee Wesleyan University seeks to recruit and retain a diverse workforce that celebrates the all-encompassing diversity of its student body. TWU is committed to sustaining a welcoming and inclusive environment for the campus community that includes a workforce with a wide range of perspectives and experiences. TWU faculty and staff have a passion and desire to prepare students from a broad spectrum of disciplines, cultures and academic backgrounds towards personal and professional success. TWU encourages applications from candidates without regard to ethnicity, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.

 

 

Application Specialist/Data Analyst

SUMMARY: The Application Specialist/Data Analyst serves as the primary support personnel for the university’s enterprise databases, ERP/Student Information System, and associated applications. The Application Specialist/Data Analyst will work in conjunction with staff offices to build strong information systems and analytics support for the university, streamlining business processes using data analytics and strategic automation methods.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Primary responsibility for this position will be production support, development, and maintenance of the campus ERP/SIS (Jenzabar EX) and associated applications, as well as the interfaces between EX and 3rd party data sources.
  • Serve as primary support personnel for the campus ERP/Student Information System and associated applications.
  • Analyze and evaluate business processes and provide solutions to increase efficiency; facilitate the automation of business processes where feasible.
  • Create, maintain, and support the data interfaces between the university ERP/SIS and other systems (Salesforce, Informatica, Nuro, Microsoft BI, Watermark Via, Purple Briefcase, Azure Active Directory, Sakai, etc.).
  • Develop, analyze, troubleshoot, test and tune SQL code using stored procedures and packages.
  • Produce reports, data visualizations, and mailing lists using SQL and a variety of technical tools and applications [SQL, Excel, Izenda, InfoMaker, MS Power BI, Tableau, SQL Server Reporting Services (SSRS), etc].
  • Develop technical documentation of table structures, views, diagrams, SQL code and reports.
  • Confer with end users to determine specifications for data requests, project design, and reporting needs.
  • Recommend appropriate revisions to processes, procedures, and operations.
  • Develop and deliver technical workshops and training materials to promote staff development and change management.
  • Perform complex data analysis and develop logical solutions to problems.
  • Provide timely project status and issue reporting to management.
  • Maintain confidentiality and consider security in all activities.
  • Responsible for upgrades and patches to the campus ERP/SIS and associated systems.
  • Work with the System Administrator in the maintenance, upgrades, backup/restore and disaster recovery planning of the SQL server environment.
  • Lead regular meetings of the ERP user’s group.
  • Serve as backup and point of escalation (Tier II support) for the IT Help Desk.
  • Stay abreast of technology trends; research and assesses technologies and applications for administrative and instructional purposes; demonstrate technologies and their potential.
  • Work with the Office of Institutional Effectiveness to develop, promote, monitor, evaluate, assess, and communicate the statistical significance between organizational actions and administrative outcomes.
  • Assist in the strategic planning for IT and data initiatives by evaluating metrics and providing input into decisions about changes.
  • Work with campus offices to analyze and implement solutions to streamline and automate business processes.
  • Coordinate, monitor, and verify the work of third-party software support and service providers.
  • Other duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS

  • Strong proficiency in SQL is required.
  • Demonstrated aptitude in Microsoft Excel, Access, or other industry-standard data reporting/business intelligence applications.
  • Strong understanding of structured and semi-structured data management concepts.
  • Proven leadership for the development and implementation of solutions to improve workflow as it relates to data collection, maintenance and reporting.
  • Excellent written and verbal communication skills. Ability to communicate effectively while utilizing discretion and professionalism.
  • Ability to learn new technologies quickly and independently.
  • High degree of integrity, trustworthiness, and ability to maintain confidentiality in dealing with sensitive data.
  • It is the expectation that all Tennessee Wesleyan University IT staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity.

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree
  • MCSA in SQL
  • Two years’ experience in programming/data analysis.
  • Working knowledge of Microsoft BI, Tableau, Cognos, or other mainstream data analytics platforms.
  • Demonstrated ability developing and maintaining data exchange interfaces between database systems.

Interested individuals should send the following application material: cover letter, resume, and list of references to kfulbright@tnwesleyan.edu.

Tennessee Wesleyan University seeks to recruit and retain a diverse workforce that celebrates the all-encompassing diversity of its student body. TWU is committed to sustaining a welcoming and inclusive environment for the campus community that includes a workforce with a wide range of perspectives and experiences. TWU faculty and staff have a passion and desire to prepare students from a broad spectrum of disciplines, cultures and academic backgrounds towards personal and professional success. TWU encourages applications from candidates without regard to ethnicity, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.