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Staff Opportunities

Title: Director of Residence Life and Family Relations

Summary: The Director of Residence Life and Family Relations is responsible for the overall direction and supervision of the 350 student residence life operation and enhancing the summer camps and conferences program. Supervising ten resident assistants, the Director plays a critical role in shaping students' out of classroom learning opportunities. Tennessee Wesleyan seeks an innovative, creative, experienced professional who demonstrates outstanding interpersonal skills and the ability to work collaboratively with students, parents, and other campus departments. This live-in position, which requires some night and weekend duties, has a competitive salary and housing package.

Reports to: Vice President for Student Life

Responsibilities include, but are not limited to the following:

  • Select, train, evaluate and supervise paraprofessional staff in the residence halls;
  • Engage paraprofessional staff in the development of programming for resident students;
  • Oversight of complaint resolution process for residence life;
  • Manage and participate in: daily operation of residence halls; room assignment for new and returning students; check-in and check-out; room and damage billing;
  • Maintain data necessary for federally mandated reports and for internal operational needs such as housing trends, occupancy reports and resident’s satisfaction;
  • Maintain department program assessment; policy/procedural reviews and program material update;
  • Oversees areas budget, key/ID access control and facilities issues;
  • Oversees summer camps and conferences;
  • Oversees parent/family relations including monthly newsletters and Family Weekend;
  • Assist with crisis intervention;
  • Assist with retention of resident students;
  • Participate in on-call duty rotation for nights and weekends;
  • Other duties as assigned and appropriate for building a successful Residence Life program.

Primary qualifications: Masters preferred, Bachelors required, in College Student Personnel, Counseling, or related field, and experience in student affairs administration. Experience with planning student events and managing budgets is required. Successful candidate will have excellent computer and communication skills, enjoy working with various groups of people, possess the ability to manage multiple projects at one time, be able to maintain confidentiality, and be a team player.

Review of application materials will begin immediately. Please forward a cover letter, resume, and the names of 3 professional references via email to kfulbright@tnwesleyan.edu.

Tennessee Wesleyan University seeks to recruit and retain a diverse workforce that celebrates the all-encompassing diversity of its student body. TWU is committed to sustaining a welcoming and inclusive environment for the campus community that includes a workforce with a wide range of perspectives and experiences. TWU faculty and staff have a passion and desire to prepare students from a broad spectrum of disciplines, cultures and academic backgrounds towards personal and professional success. TWU encourages applications from candidates without regard to ethnicity, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.

 

 

 

Title: Student Accounts Manager

Reporting Relationship:   Associate Vice-President for Financial Services

Department: Student Finance Services

Description: The position provides student customer service, student billings, student refunds, and payment processing.

Responsibilities: Positive promotion of the university through interaction with students, parents, outside contacts, faculty and staff. The position requires experience in accounts receivable and accounting.

Duties include:

  • Student account processes including billing, finance charges, payment plans, accuracy of student account database, and compliance with government regulations.
  • Provide financial counseling with students (and parents) regarding payment options and payment plans. As necessary, resolve problems and questions with students regarding student finances. Contacts and initiates the settling of student account balances in escalated or special situations.
  • Maintain up to date communication record of student conversations regarding account arrangements and balances.
  • Communicates regularly with Financial Aid, Registrar, and Student Life to ensure an accurate student account database.
  • Work with Admissions and Registrar Office to ensure accurate billing for international students.
  • Manage international student insurance plan.
  • Maintain student charge tables for all academic programs.
  • Complete pre-billing of fall, spring, December mini, and summer sessions.
  • Maintain all facets of the Jenzabar Accounts Receivable Module.
  • Complete normal semester billing for all students with regular monthly billing to students with outstanding balances by the 15th of each month.
  • Disburse student fees to appropriate account within 30 days of the beginning of each semester.
  • Process student refund checks related to excess financial aid.
  • Reconcile student general ledger accounts to subsidiaries by the 15th of each month.
  • Counsel students concerning the use of loans and student refunds.

Qualifications: Bachelor’s degree preferred. Payment processing, billing, and collection experience is preferred. Candidate must have strong written, verbal and interpersonal communication skills; good computer skills and able to demonstrate working knowledge of Microsoft Office products, i.e. Excel, Word; excellent organizational skills and ability to manage multiple tasks with a high level of accuracy in an environment with frequent interruptions; and, ability to handle information in a confidential and professional manner. The candidate must also be able to work independently, be goal oriented and function as part of a team.

Review of application materials will begin immediately. Please forward a cover letter, resume, and the names of 3 professional references via email to kfulbright@tnwesleyan.edu.

Tennessee Wesleyan University seeks to recruit and retain a diverse workforce that celebrates the all-encompassing diversity of its student body. TWU is committed to sustaining a welcoming and inclusive environment for the campus community that includes a workforce with a wide range of perspectives and experiences. TWU faculty and staff have a passion and desire to prepare students from a broad spectrum of disciplines, cultures and academic backgrounds towards personal and professional success. TWU encourages applications from candidates without regard to ethnicity, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.

 

Title: Financial Aid Counselor

Reporting Relationship:   Associate Vice-President for Financial Services

Department: Student Finance Services

Description: Provide Financial Aid services to university students. Positive promotion of the university through interaction with parents, outside contacts, faculty and staff.

Nature and Purpose of Position:  

The Financial Aid Counselor position requires a broad knowledge of federal, state and private loan regulations, as well as regulations related to other federal aid programs.

Duties: 

  • Managing the Federal Work Study Program
  • Reviewing all credit statements from Student Accounts/Business Office
  • Processing Alternative Loans
  • Certifying state programs
  • Assisting students and families with filing FAFSAs
  • Updating student accounts with outside aid
  • Assigning UMC scholarships to deserving students
  • Packaging current and prospective students
  • Answering telephone calls and emails from parents and students
  • Provide information and guidance to help counsel students concerning student loan debt, specifically how to manage debt, repayment of loans, and the obligations associated with student debt.
  • Participate in activities aimed at professional development beyond college in-service requirements.
  • Regularly attend state and regional seminars and training providing current information of the delivery of financial aid services.
  • Actively serve on committees as requested.
  • The above statements are intended to describe the general nature and level of work duties to be performed by the individual holding the position of Financial Aid Counselor. The items above are not intended to be an exhaustive list of all responsibilities, duties, or skills required of this position.
  • Other duties as assigned by Associate Vice President for Student Financial Services

Qualifications: Bachelor’s degree preferred. Experience in administering federal and state financial aid preferred. Candidate must have strong written, verbal and interpersonal communication skills; good computer skills and able to demonstrate working knowledge of Microsoft Office products, i.e. Excel, Word; excellent organizational skills and ability to manage multiple tasks with a high level of accuracy in an environment with frequent interruptions; and, ability to handle information in a confidential and professional manner. The candidate must also be able to work independently, be goal oriented and function as part of a team.

Review of application materials will begin immediately. Please forward a cover letter, resume, and the names of 3 professional references via email to kfulbright@tnwesleyan.edu.

Tennessee Wesleyan University seeks to recruit and retain a diverse workforce that celebrates the all-encompassing diversity of its student body. TWU is committed to sustaining a welcoming and inclusive environment for the campus community that includes a workforce with a wide range of perspectives and experiences. TWU faculty and staff have a passion and desire to prepare students from a broad spectrum of disciplines, cultures and academic backgrounds towards personal and professional success. TWU encourages applications from candidates without regard to ethnicity, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.

 

 

Title: Part-time Clinical Counselor

Tennessee Wesleyan University is currently recruiting for a Clinical Counselor in the Office of Student Life. The Counselor will contribute to student success by providing needed therapeutic mental health services.

QUALIFICATIONS:

Education:

  • Master’s degree in Counseling or related field required, Ph.D./Psy.D. encouraged.

Experience and Training:

  • Licensed Professional Counselor in the State of Tennessee, Licensed Psychologist with HSP designation, or LCSW, LMFT in Tennessee.
  • Experience working with college or university counseling center preferred.
  • Experience with Group Work, LGBTQ+ populations and/or eating disorders is desirable.

Knowledge, Skills, Ability:

  • Knowledge of broad range of personal counseling methods
  • Knowledge of and ability to use crisis intervention skills
  • Excellent communication skills, both oral and written; strong interpersonal skills
  • Ability to take 24 hour/day on-call (pager) emergency duty, as needed

ESSENTIAL FUNCTIONS:

  • Provides counseling support services for Tennessee Wesleyan University students in a variety of formats and dimensions, including provision of group therapy
  • Supports developmental education, as a part of the overall responsibility of Student Life
  • Aids students in exploring all their options when considering a leave of absence or withdrawing from the university
  • Makes off-campus referrals for counseling and psychiatric needs when necessary
  • Maintains confidential, written clinical documentation of counseling sessions
  • Follow confidentiality and ethical guidelines of governing licensure board
  • Supports training and development for students and faculty as it relates to counseling issues
  • Provides consultation services to individual faculty, programs and departments
  • Effectively communicates and advocates with student’s support network when necessary
  • Supports student self-help and wellness activities
  • Supports school-wide events for students such as but not limited to move-in weekend, graduation and family weekends
  • Performs other duties as assigned by the Vice President for Student Life

Review of application materials will begin immediately with an anticipated start date of February 1, 2020. Please forward a cover letter, resume, and the names of 3 professional references via email to kfulbright@tnwesleyan.edu.
Tennessee Wesleyan University seeks to recruit and retain a diverse workforce that celebrates the all-encompassing diversity of its student body. TWU is committed to sustaining a welcoming and inclusive environment for the campus community that includes a workforce with a wide range of perspectives and experiences. TWU faculty and staff have a passion and desire to prepare students from a broad spectrum of disciplines, cultures and academic backgrounds towards personal and professional success. TWU encourages applications from candidates without regard to ethnicity, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.

 

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